At Chitral Organics, we are committed to providing convenient and efficient delivery services to our valued customers across Pakistan. Below are the details of our shipping policy:

1. Delivery Timeframe: We strive to ensure prompt delivery of your orders. Once your order is confirmed, it will be processed and dispatched within 24 hours. Please allow 3 to 5 working days for delivery to your doorstep. Kindly note that delivery times may vary depending on your location and any unforeseen circumstances.

2. Shipping Charges: We offer a flat shipping rate of PKR 99 for all orders delivered within Pakistan. This nominal fee is applicable per order, regardless of the size or weight of the shipment. We currently do not offer free shipping services.

3. Cash on Delivery (COD): For your convenience, we provide Cash on Delivery (COD) service for all orders. Simply pay the total amount in cash when your order is delivered to your doorstep. Please ensure that you have the exact amount ready to expedite the delivery process.

4. Delivery Coverage: We deliver to addresses across Pakistan, including remote areas and major cities. However, please note that additional shipping charges may apply for deliveries to certain remote or inaccessible locations.

5. Order Tracking: Once your order has been dispatched, you will receive a confirmation email or SMS containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

6. Public Holidays: Please be advised that our shipping services operate on working days (Monday to Friday), excluding federal and gazetted holidays. Orders placed on weekends or public holidays will be processed on the next working day.

7. Customer Support: If you have any queries or require assistance regarding your order or shipment, please feel free to contact our customer support team. We are available to assist you during our business hours and strive to provide timely and satisfactory resolutions to all inquiries.

Thank you for choosing Chitral Organics for your herbal and organic products. We look forward to serving you and ensuring a seamless shopping experience from order placement to delivery.